Public Areas Attendant

Company Description

Step into the tropical energy of Cairns at Novotel Cairns Oasis Resort, a lively destination where guests come to relax, explore, and enjoy unforgettable moments. With a sparkling lagoon-style pool, sandy beach, a children’s pool, and the city’s only swim-up bar, our resort blends relaxation with fun, making every guest stay unique.

Located just minutes from the Esplanade, restaurants, and gateway to the Great Barrier Reef and Daintree Rainforest, Novotel Cairns Oasis Resort offers a vibrant, tropical environment for both guests and team members. Join a friendly, high-performing team in a workplace that values energy, attention to detail, and creating memorable guest experiences.

Job Description

We are looking for a Part Time Public Areas Attendant to join our Housekeeping team. In this role, you will be responsible for cleaning assigned public spaces and designated Heart of House areas, using your initiative to ensure all areas meet brand standards and exceed guest expectations. You will help keep the resort’s public areas clean, inviting, and well-presented — creating a welcoming, safe, and relaxing environment for every guest.

You’ll work in a supportive team environment, with the opportunity to take pride in a role that directly contributes to the overall guest experience and the smooth operation of a vibrant resort.

• Maintain cleanliness and presentation of public areas including lobby, corridors, guest facilities, and outdoor spaces
• Ensure all resort areas are tidy, safe, and welcoming for guests at all times
• Replenish supplies in public restrooms and shared spaces as needed
• Respond promptly to spills or cleaning requests to maintain a safe environment
• Collaborate with the housekeeping team to maintain consistent standards across the resort

Qualifications

• Positive attitude and genuine commitment to delivering excellent guest experiences
• Strong attention to detail and pride in maintaining high presentation standards
• Ability to work independently and efficiently in a busy environment
• Physical capability to perform cleaning duties throughout the shift
• Flexibility and availability to work a rotating 7-day roster, including weekends and public holidays
• Previous housekeeping or cleaning experience is a plus, but not essential

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.