Quality Expert

Main missions

- Ensure that all defined processes are implemented with the operational team on a daily basis

- Assist in the setup and monitoring of the quality related KPIs

Job Description

- Process mapping and establishing an audit grid for each operational process

- Implement and create audits and their follow-up with cross-functional teams (operations, sales, projects, quality, customer service, linehaul, etc.)

- Attend weekly quality reviews with cross-functional teams

- Challenge processes to improve KPIs with elaborating new functions in system / in operationnal flow

- Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan

- Data crunsh on quality topics related to KPI / process improvement.

Job Requirement

1. 3 years work experience in Logistics industry
2. Bachelor degree in logistics / supply chain / lean management
3. Hard skills required for this job

• KPI creation and monitoring
• New/ improve processus / lean
• Deep dive analysis
• Pack office (Excel)
• Basics in product design (as a plus)
• SQL (as a plus)

4. Language

• French
• English
• Chinese (as a plus)

5. Soft skills

• Rigorous
• Cross team work ability (technical / product / operations / ...)
• Communication clarity
• Critical thinking
• Result oriented