Account Director, Education

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our ChatGPT Enterprise Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

Our EDU Account Director will specialize in working with education institutions and companies as they adopt OpenAI’s products. For example, this individual will focus on helping support universities K-12 institutions as they evaluate and adopt ChatGPT Enterprise for their administrators, faculty and students.

You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll represent OpenAI as a thought leader in AI, and partner with researchers, engineers, and solution strategists to help customers evolve their AI journeys. ChatGPT Enterprise (launched Aug’23) is being rapidly adopted by companies around the world, and we’re looking for tenured Account Directors to join our team and continue to bring both new customers onto the product, and expand existing ones.

This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:

• Lead our enterprise prospects’ journeys from consideration to purchase

• Partner with Account Associates, Solutions Engineering and Customer Success to build and execute complex customer evaluations, demos, and pilots

• Forecast your pipeline and targets on a weekly basis

• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies

• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering

• Support the recruitment and onboarding of other teammates

• Support the development of company culture

We're seeking someone with experience including:

• Selling platform-as-a-service and/or software-as-a-service at a product-led growth company

• Experience selling into education institutions

• Achieving revenue targets >$1M per year for more than 6 years

• Designing and executing complex deal strategies

• Supporting the growth of fast-growing, high-performance companies

• Leading high-visibility customer events (CAB, conferences, product launches, etc.)

• Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

• Reporting on customer success activities