Pre-Sales Engineer - French speaker

About Group-IB

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses and citizens and support law enforcement operations.

Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

Each of us can help make the world a safer place. Join us!

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The role:

The Pre-Sales team works with Group-IB clients to deliver deployment and customization of solutions at the Customer’s site. You will serve as the client's technical advisor, ensuring the successful operation of solutions and providing sales support to the team.

Tasks to solve:

• Lead the pre-sales processes for cybersecurity solutions, including working with the sales team to identify opportunities, understanding customer needs, developing solutions, and presenting proposals related to Threat Intelligence, Digital Risk Protection, Attack Surface Management, MXDR, Digital Forensics and other solutions and services.
• Collaborate with the sales team to develop and execute sales strategies that drive revenue growth, along with the solution architects and other stakeholders, to develop technical solutions and ensure they align with customer needs and requirements.
• Develop and deliver presentations and product demonstrations to clients and partners.
• Work with project plans and timelines, and manage project execution to ensure the successful delivery of solutions to customers.
• Provide technical guidance and support to sales and delivery teams throughout the sales and delivery process, RFPs, RFQs, etc.
• Maintain knowledge of industry trends, emerging technologies, and competitive offerings to ensure solutions remain innovative and competitive.
• Develop and maintain relationships with customers and partners to ensure clients' satisfaction and identify future opportunities.
• Participate in industry events, conferences, and seminars to build relationships, promote the company’s solutions, and stay up-to-date on industry trends and best practices.
• Responsible for regular reports on project status, customer feedback, and other relevant metrics to management and other stakeholders.
• Ensure compliance with company policies, procedures, and quality standards.

Qualifications:

• Strong practical knowledge of networking technologies and basic concepts (routing & switching, communication protocols, DNS, DHCP, IP, OSI/ISO, email systems, SSL, VPN, SPAN, GRE, VLAN, etc.).
• Technical skills in a wide range of cybersecurity products (NTA/IPS/IDS, Firewall, Email Protection, Sandbox, AV/EDR, XDR, Threat Intelligence).
• High level of market awareness of Information & Cyber Security vendors and technologies.
• Understand the principles of cybersecurity and the technologies used to ensure it at the enterprise level.
• Hands-on knowledge of information security threats, vulnerabilities, protection technologies, general understanding of how a botnet works, what types of malware exist, etc.
• Customer-focused mindset and approach with the ability to be an opportunity owner, take the lead, and work with cross-functional teams, including customer success, professional services, product management, sales, engineers, etc.
• Strong analytical, communication and presentation skills.
• Fluency in French and English - German is a plus.

Why GROUP-IB?

• Your happiness is important to us: We want every team member to be happy, so we foster a culture of collaboration and partnership across all teams.
• Continuing professional development: At Group-IB, you can choose from various paths to growth: progress as an expert, advance to a management position, try your hand in another department, relocate abroad, or launch a new business area.
• A team with extensive international expertise: Do you have experience but are looking for exciting challenges? By choosing us, you will be choosing complex tasks and continuously improving your skills in a fast-growing international company.
• Globally recognized technologies: Group-IB's members are located in 25 countries, and our products and services are sold in 60 countries. What’s more, Gartner, IDC, and Forrester have ranked our technologies among the best in their class. We work with over 450 international partners and about 500 clients.
• A culture created by each of us: Group-IB’s employees speak many different languages and understand one another. We respect each other's beliefs, share common values, and strive toward the happiness of every employee.
• Economic stability: Group-IB's sustainable growth helps rapidly develop careers that would take years to progress as far as most other companies.

What else should you know:

• Strong compensation and rewards: We offer a competitive package aligned with the market and region.
• Flexible schedule: Group-IB does not have fixed working hours. You choose your schedule, your time, and what fits you!
• Certificates and training courses: Group-IB specialists hold over 1,000 professional certificates, including CEH, CISSP, OSCP, GIAC, MCFE, BSI, as well as some rare ones that would be a source of pride for experts in forensics, penetration testing, and reverse engineering worldwide. We have an incentive program that helps employees achieve certifications at the company's expense.
• Challenges: A wide selection of GIB programs helps you improve soft skills, gain new competencies, and receive monetary rewards.
• The initiative is rewarded: At Group-IB, you can bring your most daring ideas to life. The company encourages technical blogging, writing articles, building sports teams, and other creative activities.

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