- Recherche d'emploi
- Longjumeau (91)
- agriculture
Agriculture Offres d'emploi - Longjumeau (91)
Créer une alerte emploi pour cette recherche
Agriculture • longjumeau 91
- Offre sponsorisée
Customer Care Manager
Calyxia | Certified B CORPLimeil-Brévannes, Île-de-France, FranceTractoriste
Groupe CRITEssonne, FRVendeur(se) boucherie (F / H)
NaturaliaBrétigny-sur-OrgeConducteur de silo en alternance F / H - grigny (91) F / H
SOUFFLET AGRICULTUREGRIGNY (91)Formateur Agroéquipement (H / F)
Chambre d’agriculture de région Pays de la LoireNozay, FranceAide Caviste
La Cave d'à CôtéIssy-les-Moulineaux, Île-de-France, FranceTechnicien chantiers déshydratation H / F
VeoliaCréteil, FranceTechnico-commercial Méthanisation – Seine-et-Marne (77)NonStop Consulting
NonStop ConsultingSeine-et-Marne, FranceComptable Général H / F
Pom'AllianceChevilly-larue- Offre sponsorisée
Consultant médias / Consultante médias junior
Agence DROIT DEVANTVersailles, Île-de-France, FranceBOUCHER (H / F)
Coopérative nateraIssy les Moulineaux, Île-de-France, FRChargé(e) service clients (F / H)
INNOVALPalaiseauTechnicien R&D Agriculture H / F
Epitech RecrutementBonneuil sur marneKey Account Manager Procurement Services Europe & North Africa (mfd)
AccorCorpoIssy-les-Moulineaux, FranceTractoriste - Technicien agricole (H / F / X)
AchilVersailles, FranceJardinier paysagiste - entretien (H / F)
Les Jardins de GallySaclay, 91 - Essonne, FranceMEDECIN Directeur de la Santé Sécurité au Travail F / H
Caisse Centrale de la MSA (CCMSA)Ile de FranceRecherches associées
Customer Care Manager
Calyxia | Certified B CORPLimeil-Brévannes, Île-de-France, France- Temps plein
Company Description
Calyxia manufactures microcapsule solutions that enhance industrial product- and process performance. We serve leading customers in Agriculture, Home & Beauty, and Advanced Materials. We are a Paris-based high-tech scale-up, well-funded and in growth-mode. Based in south-eastern Paris (Limeil), we are a global, ambitious company employing some 100 people, and operating two facilities in Paris.
For all our businesses, we are looking for a Customer Care Manager. You will be the primary Calyxia touchpoint for all customer inquiries, logistics issues and order handling.
You will report to the Head of Advanced Materials BU, who is also responsible for Customer Services company-wide.
Role Description
This is a full-time, on-site role located in Limeil-Brevannes (Ile-de-France) for a Customer Care Manager. The Customer Care Manager will oversee the management of customer service operations, ensure high levels of customer satisfaction, and develop strategies that improve customer experiences. Key responsibilities :
- Customer relationship management
a. Be the first port-of-call for any customer inquiry for all Calyxia BU’s; interface by communicating
appropriate information to Commercial Staff, Project Managers, Supply Chain, Manufacturing, R&D,
Application Engineering, and any external service providers
b. Address customer issues of any kind to resolution
c. Manage quality claims (book claims when they arise, coordinate resolution with quality department,
feedback to customers)
2 . Order Management
a. Carry out order entry, reconcile with offers
b. Invoice and update ERP
c. Manage logistics and transportation
3 . Reporting and planning
a. Forecast and track sales (monthly), in coordination with all BU BDMs (incl. KPI dashboard)
b. Keep CRM current
c. Participate in the industrial planning process (with operations)
4 . Organisational
a. Work with the Advanced Material BU Head to structure and develop the CSM function as the business
develops
b. Participate in developing e-commerce
Qualifications