IT & Business Analyst Non-Prime

ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 17 countries.

In 2022, ArcelorMittal had sales revenues of $79.8 billion and crude steel production of 59 million metric tons, while iron ore production reached 45.

3 million metric tons. Our goal is to help build a better world with smarter steels. Steels made using innovative processes which use less energy, emit significantly less carbon, and reduce costs.

Steels that are cleaner, stronger, and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century.

With steel at our core, our inventive people, and an entrepreneurial culture at heart, we will support the world in making that change.

This is what we believe it takes to be the steel company of the future.

Introduction

Within ArcelorMittal Europe - Flat Products CIO, the department Digital & IT CMO (D&IT CMO) is an IT organization with proximity with Flat commercial business, which is responsible for the implementation of Business Processes and the interface management between operational Business stakeholders and IT providers.

D&IT CMO main stakeholders are the Business owners of the different CMO processes, the end users (Sales Agencies & Order Management Platforms), Supply Chain, Industrial Clusters, and mills within the Flat Europe scope.

The main Missions of our Department are :

• Steer / Support Legacy Information Systems (Performance, user support, Budget).
• Drive the Evolution of Legacy Information Systems (Adapt to New business needs, deploy, optimize) : Concentrate Business processes & systems Expertise.
• Support Innovation & transformation.

What does the job entail?

IT & Business Analyst will be integrated within the Customer Portal Domain that is managing commercial applications in charge of delivering digital services (online offer and order management, commercial documents, claims follow-up, non-prime sales ) to our Flat Carbon Europe customers based on different IT systems with multiple technologies (Java, Angular, REST APIs ).

The core activities will be related to the support of the non-prime sales business and processes.

His / her main missions are :

• Be content-oriented : capture the business needs, support the business to define their needs of evolution of IT systems (small evolutions / projects)
• Manage information systems (write specifications, coordinate projects with business stakeholders and other teams involved, ensure roll out, etc.

based on the requirements formulated by the business

• Support the IT delivery team on functional perimeter
• Contribute to the solution design and the architecture of the application
• Contribute to test and validate the deliverables of the development team (including code reviews / pull requests)
• Provide the necessary support to the users through the "User support" organization

For a start, he / she will :

• Contribute to non-prime sales project portfolio (several projects to be managed)
• Collaborate with different business stakeholders depending on the projects and business involved
• Contribute to the organization of the activity with the IT delivery team (in offshore model)
• Collaborate with different other IT teams under the Digital & IT CMO department, and even outside in the ArcelorMittal landscape
• Manage incident tickets in support tool as member of the Subject Matter Expert level / support Business as usual team when required

Who are we looking for?

Education : Master’s degree in IT or a related technical field.

You demonstrate most of these key competencies :

• You are proactive, innovative, curious, and bold. You are willing to understand, challenge and support our business needs
• Processes and IT Systems minded , strong knowledge on information systems and integration (Web / APIs / mobile)
• Be structured and organized (including time management)
• Good communication, assertiveness, analytical and interpersonal skills
• Be able to work under stress with several challenges in parallel
• Ability to understand and adapt to a complex and changing environment
• Team player, stakeholder / customer-oriented
• Ability to work with extended teams located in various sites in Europe and in offshore context
• English : Advanced / French is a plus
• Previous experience working on projects is a plus

If you find your skillset and experience in line with our requirements, we encourage you to join our team in Luxembourg or Florange (France) and contribute to continuous improvement of our IT processes and the quality of the delivered systems.

Why joining us?

• You want to evolve in a multicultural environment with more than 20 nationalities
• To work in a fast moving, learning and collaborative environment
• You are looking for opportunities to develop and grow
• With a competitive salary package

Don’t hesitate to apply!

ArcelorMittal is proud to be an equal opportunity employer. We consider qualified applicants regardless their gender, age, racial or ethnic origin, religion or beliefs, sexual orientation / identity, or physical / mental disability.