Runner - At Your Service - H/F - Seasonal contract - Riviera Marriott Hotel la Porte de Monaco

POSITION SUMMARY

Test beepers and radios to ensure communications equipment works properly. Place requested items such as rollaway beds and refrigerators in guest rooms.

Deliver extra towels, bathrobes, and other items to guest rooms. Provide complimentary toiletries to guests, such as toothpaste, razors, and shampoo.

Deliver items messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms. Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms.

May deliver food, beverage or other amenities and assemble orders to go. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager;

ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities;
• thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others;

support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats small print).

Visually inspect tools, equipment, or machines to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift.

Move through narrow, confined, or elevated spaces as well as up and down stairs and / or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Perform other reasonable job duties as requested by Supervisors. Guest Relations Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.

Address guests' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions / offerings.

Thank guests with genuine appreciation and provide a fond farewell. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching / listening to guest preferences and acting on them whenever possible.

Assist other employees to ensure proper coverage and prompt guest service. Working with Others Develop and maintain positive and productive working relationships with other employees and departments.

Support all co-workers and treat them with dignity and respect. Partner with and assist others to promote an environment of teamwork and achieve common goals.

Handle sensitive issues with employees and / or guests with tact, respect, diplomacy, and confidentiality. Other advantages : A food allowance is allocated according to the guaranteed minimum, under reserve to fulfill the conditions set by the legal and contractual provisions in place.

Marriott Explore Rate : As you are a Marriott Associate, you will be eligible to the Explore Rates discounts within all the group properties according availability.

Public transports : Reimbursement of public transports upon presentation of a valid ticket up to %. Laundry : You are eligible to dry-clean your uniform or working clothes.

Mutuality : You will benefit from the compulsory health insurance and its complementary mutual as soon as you join the company.

You will therefore be able to add your partner and your children. Be M otivated Be A wesome Be R espectful Be R emarkable Be I nventive Be O pen-minded Be T houghful Be T rustworthy Be part of our Team !