Hospitality Key Account Manager (w/m/d) - URG

Company

The United Robotics Group (URG), headquartered in Bochum, Germany, unites service robotics companies and established key players into a unique ecosystem.

URG bundles hardware and software expertise under one roof, develops customized service robotics solutions with its partners and customers to meet challenges in the medical, care, hospitality, and education sectors, and offers Robot as a Service.

Customer needs, product quality, data protection and sustainability are the drivers of development at URG.

In November 2022, URG released , a service robot designed to assist workers in the hospitality and food service industries.

it is considered as a valuable tool for businesses industries. It can help to improve efficiency, productivity, and customer service.

Plato can also help to reduce costs and improve employee morale. Plato has been already successfully adopted by several hotels, restaurants, senior care homes and more.

For more information :

Mission

As part of the Business Development Department and under the responsibility of the Business Development Director, the Key Account Manager is accountable for developing and managing the relationships with key accounts in the Hospitality industry.

He / She will contribute to the sales growth of Plato within the hotel sector.

The ideal candidate will have a proven track record of success in sales with key accounts, a deep understanding of the hospitality industry, a strong relationship-building ability and data driven mindset.

Responsibilities

• Develop and manage relationships with key accounts in the hospitality industry, especially in hotel industry
• Identify and qualify new sales opportunities
• Develop and deliver sales proposals
• Negotiate and close sales contracts
• Manage customer accounts and ensure customer satisfaction
• Track and report on sales performance
• Stay up-to-date on industry trends and developments

Join us to be part of an exciting adventure and help to overcome the borders of robotics !

Requirements

Qualifications and skills required

• Bachelor's degree in business administration, marketing, or related field
• 4+ years of experience in sales with key accounts, preferably in the hospitality industry, especially the hotel industry
• Sales experience in SaaS / Tech products is a plus
• A start-up background is welcome
• Strong relationship-building and interpersonal skills
• Excellent communication and presentation skills
• Solution oriented mindset
• Proficiency in the use of the MEDDIC method is appreciated
• Ability to work independently and as part of a team, with a methodical approach
• Data driven
• Proficiency in Microsoft Office Suite
• English and French fluent. German, Spanish or Italian are a plus.

Benefits

• A competitive salary and benefits package
• The opportunity to work with a leading provider of service robots
• The chance to make a real impact on the hospitality industry

We're waiting for you !