Informatique Offres d'emploi - Altkirch (68)

Job Description

Le technicien informatique expert fournira aux utilisateurs une assistance spcifique dans les meilleurs dlais (en conformit avec les SLA du client) et en grant ses priorits de manire autonome. Cela inclut linstallation le diagnostic la rparation la maintenance et la mise niveau de tout systme informatique et accessoires.

Lquipe se compose de techniciens de support de proximit localiss sur le site du client pour rsoudre les problmes informatiques ne pouvant pas tre rsolus distance.

Les taches et responsabilits principales :

• Rsolution tickets dans les SLA dfinis;
• Dpannage matriel et logiciel niveau 2;
• Installation et mise niveau du matriel et des logiciels pris en charge (PC tablettes scanneurs imprimantes etc);
• Gestion du parc informatique brassage rseau installation de switch ou autres quipements rseau;
• Dtection et rsolution des incidents informatiques;
• Support technique et prise en charge de lquipement existant sur site y compris les serveurs les postes de travail les imprimantes les quipements de scurit rseau et quipements divers.
• Vous avez une expérience de plus de 3 ans dans une fonction similaire;
• Vous avez des compétences et connaissances avancées des systèmes dexploitation Mac OS Windows OS Microsoft Office;
• Vous avez de bonnes connaissances de Service Now Microsoft Active Directory;
• Vous parlez le français et langlais couramment;
• Vous êtes autonome flexible organisé et vous avez un bon esprit danalyse et de synthèse;
• Vous savez communiquer des informations techniques à un public non technique;
• Vous avez le sens du service client et un bon esprit déquipe;
• Vous avez dexcellentes compétences de communication verbale et écrite.

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

Whats next :

Its best to apply today because job postings can be taken down and we wouldnt want you to miss this case you need further information just send us a message at and well be happy to assist!

Diversity & Inclusion

Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being you!

About us

We are the Stefanini group a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.

We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations.

Here we like to say that technology is not the end but the means : what really matters are the people who drive it all.

Our mindset is AI First meaning we invest in cutting-edge technology in everything we do focusing on results for our clients.

We are a company A GROUP that breathes collaboration and offers a dynamic environment where you will learn by doing grow alongside the team and have space to contribute with ideas and projects.

More than just talking about digital transformation we believe in real transformation that starts with people and impacts real businesses.

If you are looking for a place to develop innovate and be part of something bigger the Stefanini Group is your place.

We want to inform you that there are currently scams targeting job seekers by falsely using our companys name Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.

Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information please disregard them.

If you suspect youve been targeted please contact us immediately at for verification.

Key Points to Remember :

Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.

Key Skills

Internship,Accounts Receivable,Generator,Computer Operating,Corporate Risk Management

Employment Type : Contract

Experience : years

Vacancy : 1