Sap Offres d'emploi - Paris (75)
Créer une alerte emploi pour cette recherche
Sap • paris 75
- Offre sponsorisée
SAP Basis Consultant
HCLTechParis, FRConsultant fonctionnel SAP FICO
IS ConsultingParis, Île-de-France, FranceArchitecte SAP
SIGNE +Paris, FranceConsultant SAP HF
NEXTONParis, Île-de-France, FranceConsultante SAP Business Line SAP Ile-de-France
Sopra SteriaCourbevoie, Île-de-France, France- Offre sponsorisée
Consultant SAP FICO / Consultante SAP FICO F / H
CMA FranceParis, Île-de-France, FranceStage Développement TypeScript FH
SAPParis, Île-de-France, France- Offre sponsorisée
Consultant SAP FICO / Consultante SAP FICO
Washington Frank InternationalParis, Île-de-France, FranceConsultant SAP FI FM
KainoParis, FR- Offre sponsorisée
- Nouvelle offre
SAP REFX consultant
Hanson ReganParis, Île-de-France, FranceSAP Lead (FH)
EquansCourbevoie, Île-de-France, FranceSAP Controlling Expert
Salve.Inno ConsultingParis, Île-de-France, France- Nouvelle offre
Consultant SAP
Fabskill PartnersParis, Paris, FR- Offre sponsorisée
Analyste Support SAP
Robert HalfLevallois-Perret, Île-de-France, France- Offre sponsorisée
Responsable SAP H / F
Abil InformatiqueVanves, FranceSAP Program Director
TalenteerBoulogne-Billancourt, Île-de-France, FranceBusiness Analyst SAP – Retail / eCommerce & SAP (Azure,.NET)
VISEOBoulogne-Billancourt, FRRecherches populaires
SAP Basis Consultant
HCLTechParis, FR- Temps plein
SAP Basis Consultant / Account Manager / Digital Customer Engagement Manager
w ww.hcltech.com
Permanent / Full-Time / Remote
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
We are on the lookout for a highly talented and self-motivated Digital Customer Engagement Manager to join us on our journey in advancing the technological world through innovation and creativity.
Your Role & Responsibilities
We are searching for a Digital Customer Engagement Manager, who wants to make a real impact for our project with SAP. As a Digital Customer Engagement Manager, you will focus on…
- Supporting sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
- Contributing to onboarding / transitioning customers to SAP ENTERPRISE CLOUD SERVICES
- Orchestrating the overall service / project delivery according to planned scope, budget, and milestones
- Supporting in de-escalations of critical customer situations
- Supporting critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
- Contributing to customer release and maintenance activities
- Supporting customers on technical requirements throughout their lifecycle within the SAP Enterprise
- Executing and supporting problem management and continuous improvement
- Contributing to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success
- Supporting in reviewing account status and analysing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime.
- Systematic and faster onboarding of associates : mandatory trainings documentation
- Enabling continuous delta KTs on new topics and refresher sessions.
Qualifications & Experience
Technical Skill Set required to perform dCEM tasks
Work Experiences
Why Us
Equality & Opportunity for All
Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and / or local law.