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- Cestas (33)
Offres d'emploi - Cestas (33)
Work in Portugal - Customer Care / French Market (Remote Job with Accomodation)!)
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Work in Portugal - Customer Care / French Market (Remote Job with Accomodation)!)
Cross Border TalentsBordeaux, France- Temps plein
- Télétravail
- Quick Apply
Want to Relocate to Portugal?
We are looking for French-speaking talents who want to build a career in Customer Operations &
International Support while working in a diverse, multicultural environment in Lisbon.
Position : Customer Support Representative
Location : Remote in Portugal
Market : French-Speaking
Your Main Responsibilities
As part of the Customer Service Operations team, you will :
- Respond to customer requests via email, chat, contact forms, and calls
- Handle support tickets related to general queries, refunds, or incomplete services
- Call users to speed up case resolution and improve communication
- Perform back-office tasks that may involve outbound calls
- Conduct outbound calls to promote products, collect feedback, and support customer success
- Maintain accurate records using CRM tools
- Achieve performance goals and respect deadlines
- Provide operational feedback and escalate cases when needed
Salary Package With & Without Accommodation
Whats Offered
Accommodation Option :
Studio apartment in a company shared building for up to 12 months
Rent : 280 / month , all utilities included (deducted from payslip)
Working Conditions
Why Portugal?
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.
Want to apply or learn more? Feel free to message me!