Talent.com
Foundever
French Customer Advisor for a Video Game Brand - Work from home - PortugalFoundever • Suresnes, Hauts-de-Seine
French Customer Advisor for a Video Game Brand - Work from home - Portugal

French Customer Advisor for a Video Game Brand - Work from home - Portugal

Foundever • Suresnes, Hauts-de-Seine
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Customer Service

Learn, Lead & Grow at Sitel Group®

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

  • Growth
  • Wellbeing
  • Belonging
  • Purpose

Sitel Group® & Sykes are now Foundever™

Company Overview


Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.


As a customer service specialist in this project, your daily responsibilities will include:

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

  • Proficient level of French (C1)
  • Intermediate level of English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

Go further with Foundever™
Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Créer une alerte emploi pour cette recherche

French Customer Advisor for a Video Game Brand - Work from home - Portugal • Suresnes, Hauts-de-Seine

Offres similaires

French Speaker Customer Support Advisors - €1.000 - €1.300 A Month - Remote - No Experience Required

Cross Border TalentsParis, France, FR
Temps plein

Provide customer support via chat, email, and phone for global brands, with relocation assistance available. Voir plus

 • Offre sponsorisée

French (France Native)/English Bilingual AI Data Annotator & Evaluator (Remote, Hourly Contractor)

CNTXT AIParis, Île-de-France, FR
Temps plein

This is a fully remote, hourly contractor role supporting AI data and language projects on a project-based, flexible hour basis.Project scopes vary and may include:.AI-generated responses for accur... Voir plus

Customer Service Representative-French Speaking

NomadifyParis, France
Temps plein
Quick Apply

Customer Service Representative – French Speaking.For an international company based in Portugal, we are looking for French-speaking Customer Service Advisors.Manage customer inquiries via phone, e... Voir plus

French speaking B2B Travel Agent in Paris - GDS knowledge is a must

The Lemon ConsultingParis, France
Temps plein
Quick Apply

Work model: hybrid (4 days per month / 1 day per week in the office!).Provide high-quality travel support to customers via chat, phone, and email.Manage hotel, flight, rail, and car bookings accura... Voir plus

Back Office Gaming Support Specialist

CB TalentsParis, France
Temps plein
Quick Apply

Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.We are looking for passionate.Back Office Gaming Support Specialists.German to join our Game Suppo... Voir plus

Bilingual French–english Customer Support Specialist (Hybrid) - €1.700 A Month

Essence Coaching GroupParis, France, FR
Temps plein

Customer Support Specialist needed to handle customer requests and troubleshoot issues.Hybrid work available, offering a monthly salary. Voir plus

 • Offre sponsorisée

(Junior) Product Manager (F / X / M) - French Speaking - €54.000 - €62.000 A Year - Remote

HelloBetterParis, France, FR
Temps plein

The Product Manager will lead product discovery, collaborate with teams, define requirements, and manage the product roadmap for digital therapeutic solutions. Voir plus

 • Offre sponsorisée

B2B Travel Agent (French)

TopTalent Recruitment - CareersParis, France
Temps plein
Quick Apply

Top Talent Recruitment is working with a leading travel management, corporate card and expense management company that is looking to recruit French speaking B2B Travel Agent to join their... Voir plus

Partner Success (France) - €40.000 - €50.000 A Year

TransitParis, France, FR
Temps plein

The Partner Success will build relationships with French partners, provide support, and champion their needs within the company.The role involves managing accounts, and anticipating and resolving i... Voir plus

 • Offre sponsorisée

Customer Support Specialist - French Speaker - Cdd (10mois) - €32.000 - €36.000 A Year

ShineParis, France, FR
Temps plein

Assists customers with managing professional accounts and simplifying administrative tasks.Responds to inquiries via email, chat, and phone.Requires excellent French and customer service experience. Voir plus

 • Offre sponsorisée

Principal Product Specialist (French-Speaking) - €67.200 - €105.840 A Year

nCinoParis, France, FR
Temps plein

The Product Specialist will lead presales activities, provide product demonstrations, and advise clients on the nCino platform, requiring fluent French and English. Voir plus

 • Offre sponsorisée

Business Developer Marketplace - Uk & Scandinavia (H/F) - €36.000 - €40.000 Par An

Vente-unique.ComParis, France, FR
Temps plein

Développez et pilotez le business de marchands sur la Marketplace au Royaume-Uni et en Scandinavie.Identifiez, convertissez et onboardez des marchands, tout en assurant la veille concurrentielle et... Voir plus

 • Offre sponsorisée

French Business Developer for Google w/ Relocation (Hybrid in Barcelona)

Global Talent ViewParis, France
Temps plein
Quick Apply

Spain is Calling! Join Us as a Business Developer Representative for Google Products.Elevate Your Career—Answer the Call of Spain!.Hola! Are you ready for a new adventure in one of the world’s most... Voir plus

Italian | French | German | Dutch Customer advisor

LJ Global HorizonParis, France
Télétravail
Temps plein
Quick Apply

Multilingual Customer Advisors .On-site or remote Position.Italian | French | German | Dutch Markets.Relocation to Athens is mandatory.Relocation package with flight and hotel included.Jo... Voir plus

German-Speaking Remote Advisor In Greece (Relocation) - €2.000 A Month - Remote

Velenosi & Meredith ConsultingParis, France, FR
Temps plein

German-speaking customer advisors are needed for remote positions in Greece, with relocation support and permanent contracts offered. Voir plus

 • Offre sponsorisée

Customer Support Specialist - French Speaker - Cdd (10mois) - €32.000 - €36.000 A Year

AgerasParis, France, FR
Temps plein

Assisting entrepreneurs and small businesses with their professional accounts and administrative tasks via email, chat, and phone. Voir plus

 • Offre sponsorisée

French Speaking Senior Business Travel Consultant

Kats RecruitmentParis, France
Temps plein
Quick Apply

Senior Business Travel Consultant (French Speaker) – France (Hybrid).Join a premier global leader in travel management and corporate expense solutions.In this senior-level role, you will act as a d... Voir plus

French Language Consultant | Upto $50/Hr Remote - $50 An Hour - Remote - No Experience Required

Crossing HurdlesParis, France, FR
Temps plein

Consultant providing expertise on French accents, idiomatic expressions, and cultural insights, working remotely. Voir plus

 • Offre sponsorisée

French Supervisor In Bayonne - €300 A Week

Europa School of EnglishParis, France, FR
Temps plein

Supervise students at a summer camp in France, ensuring their welfare and overseeing activities. Voir plus

 • Offre sponsorisée

Compliance Control and Risk Management Team Leader - French + English speakers

CB TalentsParis, France
Temps plein
Quick Apply

Compliance Control and Risk Management Team Leader.We are looking for a proactive Team Leader to oversee our OpenCompliance Control and Risk Management (CCRM) operations in Lisbon.This role is cent... Voir plus