Cette offre d'emploi n'est pas disponible dans votre pays.

French Customer Advisor for a Video Game Brand - Work from home - Portugal

FoundeverVersailles, Yvelines

Il y a plus de 30 jours

Type de contrat

Temps plein

Quick Apply

Description de poste

Customer Service

Learn, Lead & Grow at Sitel Group®

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Growth
Wellbeing
Belonging
Purpose

Sitel Group® & Sykes are now Foundever™

Company Overview

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?

Are you French native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment?

So we have the perfect opportunity for you !

Your future project : join our French Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.

As a customer service specialist in this project, your daily responsibilities will include :

Respond efficiently and effectively to all customers’ enquiries within given timescales

Develop and maintain a full technical knowledge of the client’s products and services

Deal with all correspondence as requested / required

Accurately log all calls and in line with procedures

Responsibly maintain and update all job-related administrative forms

Be able to recognize when a problem / query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have :

Proficient level of French (C1)

Intermediate level of English (B1)

Previous experience in Customer Service preferred

Impeccable communication skills

A calm, cool and level-headed attitude in every situation

Excellent self-organizing skills

A proactive approach and willingness to work on own initiative

Ability to work under pressure, in order to achieve deadlines and KPI’s

Ability to adapt to a continuously changing environment and procedures

Knowledge of Microsoft Office Pack (Word, Excel)

High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

Competitive wages and stability

Private healthcare insurance

Paid professional technical training

Monthly performance-based bonuses

Continuous learning / development opportunities and competitive career opportunities

A safe, friendly, creative, innovative and technological organization

International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

Go further with Foundever™

Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Créer une alerte emploi pour cette recherche

Customer Advisor • Versailles, Yvelines

Emplois reliés

Remote Localisation Specialist (French)

Pearl Abyss EuropeFR

Télétravail

Temps plein

Quick Apply

Pearl Abyss the company behind the highly acclaimed MMORPG Black Desert Online (BDO) — is seeking an enthusiastic and high-performing. French-speaking Remote Localization Specialist.Remote Localizat...Voir plusDernière mise à jour : il y a plus de 30 jours

Internship - Audiovisual Studio Assistant

QuandelaMassy, Île-de-France, FR

Temps plein

Quick Apply

Quandela is a European start up that provides photonic quantum computers that are modular, scalable, energy-efficient and accessible both on the cloud and on premise. Our team of 100 employees speci...Voir plusDernière mise à jour : il y a plus de 30 jours

Work in Greece- French Speaking Customer Support Role with fully paid Relocation

Patrique Mercier Recruitment NordicColombes, Île-de-France, FR

Télétravail

Temps plein

Quick Apply

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a French Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package! ...Voir plusDernière mise à jour : il y a plus de 30 jours

(French-speaking) Customer Support Agent Remote in Greece

CbtalentsNormandy, France

Télétravail

Temps plein

Quick Apply

Spend Your Summer on a Greek Island While Working—All You Need is French! ️.Would you love to work while soaking up the sun and enjoying Greece’s stunning beaches—without ever setting foot in an of...Voir plusDernière mise à jour : il y a plus de 30 jours

Direct Assurance English

AXA Global Direct FranceSuresnes, France

Temps plein

AXA Direct France an AXA Group subsidiary operates on the French market under the trade brand Direct Assurance.We are the French leader in online insurance offering a simple clear and efficient ran...Voir plusDernière mise à jour : il y a plus de 30 jours

Social & Community Manager F / M

New TalesParis Area (Issy-les-Moulineaux), Île-de-France, FR

CDI

Quick Apply

New Tales is currently looking for a hands-on, creative, and digitally native Social & Community Manager to join our Publishing team. If your idea of fun is mixing memes, managing Discord, and t...Voir plusDernière mise à jour : il y a plus de 30 jours

Game Data Analyst

HomaFR

Télétravail

Temps plein

Quick Apply

At the heart of our mission is a simple goal : .We combine cutting-edge technology with a passion for games to build mass-market hits with franchise potential. We focus on achieving product-market fit...Voir plusDernière mise à jour : il y a plus de 30 jours

Aerospace & Defense R&D Customer Strategic Partnership Requirement Manager

Dassault SystèmesVélizy-Villacoublay

Temps plein

Role Description & Responsibilities : .Are you passionate about transforming Aerospace & Defense through innovation and collaboration? As an. R&D Customer Strategic Partnership Requirement...Voir plusDernière mise à jour : il y a 12 jours

Offre sponsorisée

Senior Technical Director H / F

Team.isLevallois-Perret, France

Temps plein

By applying for this position, you will have the opportunity to join a production company specializing in video game development and artistic production. Founded in 2004, the company now operates in...Voir plusDernière mise à jour : il y a 4 jours

Channel Account Manager - France

Remote PeopleFrance, France

Temps plein

Rocware Channel Account Manager.As one of the first audio and video conference product providers, our client stays up with the workforce trend or innovation. The AI-enabled features in our audio, vi...Voir plusDernière mise à jour : il y a plus de 30 jours

Creative Designer

BYD EuropeCourbevoie, Île-de-France, France

Temps plein

We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading hightech multinational based in Shenzhen China.Op...Voir plusDernière mise à jour : il y a plus de 30 jours

French Customer Advisor for a Video Game Brand - Work from home - Portugal

FoundeverColombes, Hauts-de-Seine

Temps plein

Quick Apply

Learn, Lead & Grow at Sitel Group®.We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we...Voir plusDernière mise à jour : il y a plus de 30 jours

French Game Tester - Relocate to Portugal.

Games Jobs DirectFrance

Temps plein +1

Monday - Friday, 08 : 00 - 17 : 00.FTC (permanency dependant on performance).Localisation Quality Assurance team and be the very first person to see the localised game in its entirety - translated text...Voir plusDernière mise à jour : il y a plus de 30 jours

Chargé(e) ADV Home vidéo - Vidéo game

plaionIssy-les-Moulineaux

Temps plein +1

PLAION est un producteur et distributeur majeur de produits de divertissements numériques sur.Son activité d’édition, de marketing et de distribution en propre couvre l’ensemble de l’Europe, les Ét...Voir plusDernière mise à jour : il y a 16 jours

Bilingual Customer Support Specialist (French & English)

LaundryheapFR

Télétravail

Temps plein

Quick Apply

At Laundryheap, we’re revolutionising how people think about blanchisserie and pressing.As one of the fastest-growing services à la demande, we provide a seamless, convenient solution for customers...Voir plusDernière mise à jour : il y a plus de 30 jours

Brand compliance customer experience junior manager

AccorCorpoIssy-les-Moulineaux, France

Temps plein

Au sein de la direction Global Marketing - Premium Midscale Economy une des missions cl du dpartement Brand Compliance & Guest Experience est : . Standards des marques et SOP (Standards Operating...Voir plusDernière mise à jour : il y a 14 jours

French Game Tester - Relocate to Portugal

PTWFrance

Temps plein

Monday – Friday, 08 : 00 - 17 : 00.FTC (permanency dependant on performance).Localisation Quality Assurance team and be the very first person to see the localised game in its entirety – translated text...Voir plusDernière mise à jour : il y a plus de 30 jours

Chargé(e) ADV Home vidéo - Vidéo game

Koch MediaIssy-les-Moulineaux

Temps plein +1

Chargé(e) ADV Home vidéo - Vidéo game.Issy-les-Moulineaux, 35 Rue Camille Desmoulins.PLAION est un producteur et distributeur majeur de produits de divertissements numériques sur.Son activité d’édi...Voir plusDernière mise à jour : il y a 12 jours

Customer Advisor, Customer Service M / F

TransatelPuteaux

CDI

As part of the Live Experience team, we’re looking for a new Customer Advisor to support the commercial success of the Ubigi offering. As a Customer Advisor / Support Level 1, you will be in a key pos...Voir plusDernière mise à jour : il y a 12 jours

Real Estate Director

PandoraLa Défense, La Défense, FR

Temps plein

Real Estate Director, Western Europe.Western Europe, you will be responsible to plan and direct all aspects of the Pandora’s real estate function and work with the regional management team as well ...Voir plusDernière mise à jour : il y a 12 jours