Talent.com
Foundever
French Customer Advisor for a Video Game Brand - Work from home - PortugalFoundever • Colmar, Haut-Rhin
French Customer Advisor for a Video Game Brand - Work from home - Portugal

French Customer Advisor for a Video Game Brand - Work from home - Portugal

Foundever • Colmar, Haut-Rhin
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Customer Service

Learn, Lead & Grow at Sitel Group®

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

  • Growth
  • Wellbeing
  • Belonging
  • Purpose

Sitel Group® & Sykes are now Foundever™

Company Overview


Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.


As a customer service specialist in this project, your daily responsibilities will include:

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

  • Proficient level of French (C1)
  • Intermediate level of English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

Go further with Foundever™
Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Créer une alerte emploi pour cette recherche

French Customer Advisor for a Video Game Brand - Work from home - Portugal • Colmar, Haut-Rhin

Offres similaires

German Speaker Customer Specialist (Relocation to Greece)

NomadifyMulhouse, France
Temps plein +1
Quick Apply

Serve as the primary point of contact for German-speaking customers via phone, email, and chat.Provide timely, accurate, and professional support in line with defined service level agreements (SLAs... Voir plus

German Speaker Customer Specialist (Relocation to Portugal)

NomadifyMulhouse, France
Temps plein +1
Quick Apply

Serve as the primary point of contact for German-speaking customers via phone, email, and chat.Provide timely, accurate, and professional support in line with defined service level agreements (SLAs... Voir plus

Parlez-vous français?- Work Anywhere in Greece

Cross Border TalentsColmar, France
Temps plein
Quick Apply

French Customer Support Specialist.Athens, a Greek island, or working remotely from anywhere in Greece.Support French-speaking customers via phone, chat & email.Provide top-quality service and clea... Voir plus

Chargé De Support Et Relation Client H/F

Plus que proObernai, France, FR
Temps plein

MISSION PRINCIPALEAssurer l'accompagnement et la satisfaction des clients dans l'utilisation du logiciel, tout en garantissant la qualité et la fiabilité du produit par des tests rigoureux ... Voir plus

 • Offre sponsorisée

French Customer Support Representative Porto, Portugal (Relocation Provided)

Cross Border TalentsMulhouse, France
Temps plein
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most charming coastal cities? Join our international team in.Portugal, and become part of a company that values teamwo... Voir plus

Greece is awaiting for you! French speakers

Cross Border TalentsColmar, France
Temps plein
Quick Apply

Ready to swap grey skies for sunny coastlines? Join us in Greece and experience the perfect mix of professional growth and Mediterranean lifestyle.Whether you're based in vibrant Athens or working ... Voir plus

French Customer Support Representative Lisbon (Relocation Support Provided)

Cross Border TalentsMulhouse, France
Temps plein
Quick Apply

Are you looking for an international career adventure in one of Europes most exciting cities? Join our team in.Portugal, and be part of a dynamic, multicultural workplace that values communication,... Voir plus

Country Controller

AkuoSaint-Pierre, France, FR
CDI

Akuo est un producteur français d’énergie renouvelable (éolien, solaire et stockage).Le Groupe est présent sur l’ensemble de la chaîne de valeur : du développement à l’exploitation, en passant par ... Voir plus

 • Offre sponsorisée

French Customer Support Representative Athens, Greece (Relocation Provided)

Cross Border TalentsMulhouse, France
Temps plein
Quick Apply

Are you ready to take your career to the next level while living in one of Europes most historic and sun-filled cities? Join our international team in.Greece, and become part of a global company th... Voir plus

French Customer Support Representative in Madrid, Spain - (Relocation support)

NordicrecruitersMulhouse, France
Temps plein
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant and sunny capitals? Join our international team in Madrid, Spain, and become part of a global company tha... Voir plus

Agent Commercial Immobilier (H/F) - À Distance

megAgenceRixheim, France, FR
Temps plein

En tant que Consultant megAgence, vous accompagnez vos clients dans la réalisation de leurs projets immobiliers.De la détection d'affaires à la signature chez le notaire vous serez leur interlo... Voir plus

 • Offre sponsorisée

Smart Working even without experience

Clubshop | USColmar, Haut-Rhin
Temps plein

Discover The System MyLeadBiz  That’s Helping Newbies Earn Daily.Turn free traffic into  $100+ per day  with this beginner-friendly biz opp strategy.No product or tech skills n... Voir plus

French Customer Support Representative Sofia, Bulgaria (Relocation Provided)

NordicrecruitersMulhouse, France
Temps plein
Quick Apply

Are you ready to take your career abroad and discover life in one of Europes most dynamic and affordable capitals? Join our international team in.Bulgaria, and become part of a global company that ... Voir plus

French Content Moderator in Lisbon, Portugal (Relocation Provided)

NordicrecruitersMulhouse, France
Temps plein
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in.French-speaking Content Moderators.Y... Voir plus

we are looking for French Speakers

Cross Border TalentsColmar, France
Temps plein
Quick Apply

Work and Live in Greece, Portugal, Spain or Bulgaria.Are you a French speaker looking to take your career abroad? Join our international Customer Service team and experience life in some of Europes... Voir plus

French Customer Care Coordinator Start Your Career Abroad

Cross Border TalentsMulhouse, France
Temps plein
Quick Apply

French-speaking Customer Advisors.This entry-level role is ideal for young, flexible candidates ready to relocate and start an exciting career abroad.Provide excellent support to customers in Frenc... Voir plus

French Content Moderator in Athens, Greece (Relocation Provided)

NordicrecruitersMulhouse, France
Temps plein
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most historic, sunny, and inspiring capitals? Join our international team in.French-speaking Content Moderators.You wi... Voir plus

Seo Specialist H/F

Plus que proObernai, France, FR
Temps plein

Devenez acteur du changement et rejoignez un Leader sur son marché :Protégez les consommateurs,Valorisez le savoir-faire des TPME Françaises !Construisons ensemble un monde plus sûr pour les Consom... Voir plus

 • Offre sponsorisée

Customer Support Roles

Cross Border TalentsColmar, France
Temps plein
Quick Apply

Looking for more than just a job maybe a new.Europes most dynamic destinations?.Whether you're ready to relocate or want to stay flexible, this is your opportunity to grow your career while living ... Voir plus

Brand Manager TECNIUM (H/F)

BihrBartenheim, Grand Est, France
Temps plein +1

Pilotez le développement d'une marque stratégique et contribuez à faire de TECNIUM la référence des pièces techniques et consommables pour les professionnels du deux-roues !.VP Brand & Products Par... Voir plus