Assistant Store Manager

Job description

In Pronovias Group we have been over 50 years dressing dreams with our five brands : Pronovias, San Patrick, White One, Nicole y Ladybird.

We are currently hiring an Assistant Store Manager for our Store in Paris that will be responsible for coordinating and monitoring the team, the store and the activities carried out according to the guidelines of the Store Manager, guaranteeing the sales objectives assigned, the customer satisfaction and the store image.

Main responsibilites :

• Foster the team motivation.
• Distribute and share the set up objectives with the store team, monitoring them closely.
• Manage the store team timetable as well as their absences and its corresponding reporting.
• Coordinate and ensure that the different projects and development plans for the store team are applied.
• Foster the team growth to guarantee its profitability, acquiring a global business vision.
• Monitor the results of the store inventories.
• Organize, coordinate and monitor the store sales team to guarantee a customer service focused to be excellent.
• Organize, coordinate and monitor the atelier team in order to guarantee that the product is adjusted according to the quality and the established time, always assuring the client satisfaction.
• Organize and supervise the after sales period (fitting, delivering, ironing and refit) of each dress, assuring that the client satisfaction in the planned fittings.
• Collaborate with the sales consultants in providing advice to the customer and being professional helping the customer to take a decision.
• Provide updated information about the status of the store to the Store Manager in order to take appropriate decisions.
• Manage the daily appointments planning, fittings and tasks to guarantee a correct organization according to human and material resources, assuring the client satisfaction.
• Control the available stock to carry out activities to minimize it, as well as increasing or adjusting orders according to the customer requests.

Inform to the store staff about possible adjustments in products, prices, IT to develop their activities in a satisfactory manner.

Assure a global store image, according to the company internal policy and performing as a PRONOVIAS ambassador.

Requirements

We are looking for someone with a consolidated experience in Store Management in Premium or Luxury Fashion sectors, and the knowledge of the bridal or occasionwear industry is a plus.

It is also essential that you are a positive person, passionate over delivering an excelent customer experience to our customers, results oriented, strong teamworker and a great problem solver.

You will also demonstrate excellent communication skills and we will value positively the knowledge of different languages.

If you feel this description fits with you and are excited in becoming part of the Pronovias team we will be delighted to meet you!

Join the Pronovias Team!