Account Executive - Contact Center

Enterprise Bot is the leading GenAI, Conversational AI, and automation software company in Switzerland. We are on a mission to become the #1 AI-driven automation software provider in the world within the next five years. With the best technology in the market compared to our competitors, we are in a rapid growth phase and seeking a passionate Senior Solutions Engineer to join our team.

Tasks

We are seeking a highly motivated Account Executive with a strong background in B2B SaaS sales, preferably in the AI space. As a key member of our sales team, you will be responsible for managing the full sales cycle—from prospecting to closing—while building long-term relationships with enterprise clients across German-speaking markets.

Key Responsibilities :

• Own and drive the end-to-end sales process from lead generation to contract negotiation and close
• Build, manage, and grow a strong pipeline of qualified opportunities in DACH markets
• Deliver compelling product demos and presentations to C-level and technical stakeholders
• Understand client needs and align them with our AI-driven SaaS solutions
• Collaborate with marketing, product, and customer success teams to ensure client satisfaction and retention
• Maintain accurate forecasting and CRM hygiene (e.g., Salesforce, HubSpot)
• Represent the company at industry events, webinars, and client meetings as needed

Requirements

Nice to Have :

Benefits

Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading firms across Europe and Asia like Generali, SIX, ÖBB, LNER, NS International, flydubai, and SWICA, we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations.

Our innovative approach uniquely combines low-code bot automation, real-time analytics and adaptive learning algorithms, enabling organizations to improve customer and employee experiences, increase profitability, and reduce operational costs effectively.